You get what you give! Don’t you find that when you smile while walking through the lobby in your retirement community that most of the time someone will smile back at you? How about when you say, “have a nice day”? Most people respond with thanks, some to you, or something like that. I know that it makes me feel good if someone wishes me a good day, just as I’m sure that it makes them feel good when I say it to them. A simple hi or “hello ladies” goes a long way when you are passing a group of residents. To acknowledge their presence for some gives them a lot of pleasure, which as active, productive adults, we can not fully understand. Yes, it might seem like a standard line to say, but I really believe that taking a few minutes to greet a resident is a win, win situation for you and the residents in your community. Of course, if time allows stop and talk! That is usually another win, win situation. The things that I have learned from residents over...